Getting help

We give free legal advice in refugee and immigration matters to people living in Queensland.

Email or call us on (07) 3846 9300. We use interpreters when needed.

These are the ways in which we can assist you:

Information about preparing for your legal advice appointment at RAILS


Additional assistance for TPV and SHEV holders and applicants

  • Free face-to-face legal advice at Indooroopilly Uniting Church

No appointments necessary. Thursdays from 2pm to 5pm. 

Indooroopilly Uniting Church in 74 Station Road, Indooroopilly, opposite to the Indooroopilly Shopping Centre.

  • Re-application clinics for TPV holders: help writing your statement for your TPV application

Appointments are essential. To book and appointment call (07) 3846 9300 on Monday-Friday between 9am and 5pm.

  • Additional support for TPV and SHEV holders and applicants: ASRA Program
  • Free face-to-face legal advice at our West End office
  • Free telephone advice

Our Client Service Charter details our obligations to our clients and what we expect from them.