Getting help

We give free legal advice in refugee and immigration matters to people living in Queensland.

Call (07) 3846 9300 or email admin@rails.org.au. We use interpreters when needed.

Information in many languages about covid-19.

These are the ways in which we can assist you:

Additional assistance for TPV and SHEV holders and applicants

  • Free legal advice at Indooroopilly Uniting Church

No appointments necessary. Thursdays from 2pm to 5pm. 

Indooroopilly Uniting Church in 74 Station Road, Indooroopilly, opposite to the Indooroopilly Shopping Centre.

  • Re-application clinics for TPV holders: help writing your statement for your TPV application

Appointments are essential. To book and appointment call (07) 3846 9300 on Monday-Friday between 9am and 5pm.

  • Additional support for TPV and SHEV holders and applicants: ASRA Program
  • Free legal advice at our West End office
  • Free telephone advice

Our Client Service Charter details our obligations to our clients and what we expect from them.