Staff

Refugee and Immigration Legal Service (RAILS) wishes to provide an update to our clients, partners, supporters, and broader community regarding recent organisational changes. Like many community organisations, RAILS has recently experienced a reduction in available funding. To ensure the ongoing sustainability of our services and the responsible management of available resources, we undertook a review of our organisational structure and staffing profile.

As a result of this review, a number of positions across the organisation have been impacted effective from 1 July 2026. These decisions were difficult and followed a thorough and respectful consultation process. We acknowledge the valuable contributions of the staff members affected and thank them for their dedication, professionalism, and commitment to the communities we serve.

While our workforce has reduced, RAILS remains financially stable, operationally focused, and committed to delivering quality services and outcomes for the communities we serve. We continue to operate within our existing service structure and remain focused on maintaining service quality, supporting clients, and ensuring resources are directed to areas of greatest need.

Our mission remains unchanged. We continue to provide legal assistance, information, advice, casework, advocacy, and community engagement activities that support refugee, asylum seeker, and migrant communities across Queensland.

As we move forward, our focus will be on strengthening organisational resilience, maintaining service continuity, and building capacity as future funding opportunities arise. We remain committed to working collaboratively with our clients, partners, funders, volunteers, and community stakeholders to improve access to justice and support positive outcomes for those who rely on our services.

We are grateful for the continued support of our community and the strong partnerships that enable us to carry out this important work. We look forward to continuing these relationships and strengthening them into the future.

If you have any questions regarding this update, please contact RAILS directly. We welcome the opportunity to discuss our services and ongoing work. 

Our current organisational staff structure: