Getting help

Photo of Afghan girl

We give free legal advice in refugee and immigration matters to people living in Queensland.

Please note: RAILS has moved into a new office at Level 3, 43 Peel Street, South Brisbane, QLD, 4101. Click here for information on how to find us.

Fill in our referral form and send it to admin@rails.org.au or call us on (07) 3846 9300. We use interpreters as needed. 

These are the ways in which we might be able to assist you:

  • Free specialised legal advice
  • If we cannot help you with your matter, we can refer you to someone who can.
  • Additional assistance for TPV and SHEV holders and applicants: free legal advice at Indooroopilly Uniting Church on Thursdays from 2pm to 5pm. No appointments necessary. Indooroopilly Uniting Church in 74 Station Road, Indooroopilly, opposite to the Indooroopilly Shopping Centre.

Our Client Service Charter details our obligations to our clients and what we expect from them.

See our Privacy Policy for information about how we manage information and protect your privacy.