CONTACT

RAILS Street view 2014

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The service to expect from us – Code of Conduct

 

IN PERSON

Level 1,  170 Boundary Street  West End

Office Hours:    9:00 a.m. to 5:00 p.m. Monday to Friday

We are closed on weekends and Public Holidays.

EVENING ADVICE SESSIONS (EAS):

Every Monday and Wednesday from 5pm by appointment only.

RAILS will take  appointments for EAS every Monday between 10:00 a.m. to 1:00 p.m. and from   2:00p.m. to 4:30 p.m.

GENERAL LAW CLINICS

Family law advice:

Every Friday from 9:00 a.m. to 3:30 p.m. By appointment only.

RAILS will take appointments for general law advice any week day from 9:00 a.m. to 5:00 p.m. Phone 07 38 46 93 00

Employment law advice:

Last Wednesday of the month from 6:00 pm to 8:00 pm. By appointment only calling the number 0738469300.

BY PHONE OR FAX

Main Line: 07 3846 9300

Booking line: 07 3846 9333

Fax: 07 3844 3073

Phones are attended between

10am and 1pm and from 2-4pm.

AGENCY REFERRAL FORMS

Domestic Violence Referral Form

Protection Visa Referral Form

Other referrals if the advice is URGENT :

  • Current visa expires within 7 days
  • Client has to respond to DIAC within 7 days
  • Client has received a notice of cancellation
  • Client wants to apply for review to a Tribunal. Please attach Decision Record and Notification letter with contact details.

BY MAIL

PO Box 5143,
West End, QLD 4101

EMAIL

admin@rails.org.au

Face to face legal advice about PROTECTION VISAS

RAILS staff will provide advice face to face during the day every Tuesday for persons with Protection Visa issues. Appointments are to be made by telephoning RAILS on 3846 9333 at any time. It is important to provide information regarding the deadlines if relevant. For agency referrals please see the Agency Referral Form.

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